Has a prospective student completed all of their prerequisites? Did they successfully submit their application? Do they meet admissions criteria? Enrollment advisors are there to answer these questions and more, ensuring you never lose prospective students because they couldn’t find the information they needed when they needed it.
Dedicated Enrollment Advisors
Our enrollment advisors work on behalf of your university to field all inbound telephone and web inquiries. These advisors are trusted intermediaries who work with students to understand their goals and motivation for furthering their education. Our advisors take a consultative approach and follow detailed communication guidelines from first contact with prospective students to admittance. Enrollment advisors help students with everything they need during the application process, and are responsible for following university processes at all times.
“I feel that she goes above and beyond, and not only because this may be her job; but you can tell that she loves what she does and has your best interest at heart. She is quick to respond and everything is very organized. Let me tell you, she is the face of your university and my first impression ... And as I research other colleges, because of my enrollment advisor I have chosen your university as my number one choice.”
Seamless Integration with Marketing
Too often universities invest heavily in enrollment marketing efforts only to have those efforts unravel in the activities between inquiry and admittance. Our enrollment advisors are well versed in our marketing efforts and technology systems, allowing them to assist inquiring students within minutes and use CRM solutions to their full potential.
Your University Retains Full Control
Our team of enrollment advisors only forwards completed applications that match your selection criteria. Your university controls all admit decisions.